Help Centre

Safer Gambling

What is tombola safeplay?

At tombola, we’re always ‘open for fun'. We want to keep it that way by looking after our players. We call our stance on safer gambling, safeplay. This includes our range of tools to help you stay in ...

Spend Limits

Instead of setting limits based on how much our players deposit, tombola calculates them based on each player's net spend (deposits - withdrawals). This is called a Spend Limit.

Time Keeper

Time flies when you're having fun! Now you can manage the time you spend playing on tombola.co.uk & tombolaarcade.co.uk by turning on time keeper on. Simply set your timer to 1, 2 or 3 hours from the ...

Stake Limits

A stake limit is a maximum amount a player is able to spend in a single game or spin on tombola. We already have a maximum £2 stake across out entire site, but this can be lowered according to the ...

Game Freeze

Safer gambling is at the heart of everything that tombola does. As well as 24 hour access to our safeplay team, tombola players also have access to a range of tools designed to ensure they are always ...

Cooling Off

You can temporarily exclude yourself for any period of time from 24 hours up to 5 months by selecting a cool off. Please note that your account access to tombola.co.uk & tombolaarcade.co.uk will be ...

Self Exclusion

Take a longer break from gambling by self-excluding. Our tool allows those concerned with their gambling activities to take time away from the site. If you feel a self exclusion is the right choice ...

Support with gambling

There is a number of support options if you are struggling with gambling. GamCare is part of the National Gambling Support Network. GAMSTOP is a free tool that enables people to exclude themselves ...

Over 18s Only

It is illegal for anyone under the age of 18 to open an account or to gamble with tombola. tombola takes age verification very seriously, and we carry out electronic age verification checks upon ...