Help Centre

How can I withdraw?

Withdrawing your funds can be done easily through on 'My Account' page by following the steps below.

Step 1. If you are using the mobile app, click on the ‘Account’ icon at the bottom of the page.

My account screen with account circled at the bottom and arrow to withdraw

Step 2. Select  the ‘withdraw’ button.

Step 3. Enter the amount you wish to take out from your withdraw-able funds balance.

Withdraw funds page

Step 4. Click on the ’withdraw funds’ button.

withdraw successful screen

If you are using a computer, click on ‘My Account’ in the of the page. This will bring you to the My Account menu, then click ‘withdraw funds’ to select your withdrawal amount and card you'd like to withdraw to. Then click 'withdraw funds'.

my account menu bar
withdraw funds desktop

You won’t be able to withdraw if your withdrawable funds are below £10.

Still not clear?